About Us
SalesNAP GLADU has the largest, most technically trained sales force in North America who provides rapid and dependable tool pick-up and delivery. Our sales force also offers on-site training and technical support which provides continuous improvement to our customers. We have implemented programs to help our customers decrease tooling costs, increase productivity, and control inventory (Hold-For-Release). The NOVA Alert program (Emergency Reaction System) provides 24/7 support to our customers. |
ManufacturingNAP GLADU is the largest, most complete source of carbide and diamond cutting tools and service for the wood, metal and plastic industry in North America. We produce the most sophisticated tooling in the market by using state-of-the-art equipment such as multiple 4 & 5 axis turning and machining centers, advanced machine verification software, precision balance equipment, saw grinding equipment and unrivaled profiled insert grinding machines. |
ServiceNAP GLADU's coast-to-coast network of 12 production and service centers is the largest in the industry. The diversified product line addresses all of the cutting needs of our customer base. Our Service Network provides: on-time shipments, standard operating procedures (ISO 9001:2008), tool consistency, standard designs and continuous improvement. This Service Network offers the most dependable tool service quality in the industry with support from our experienced technical staff. |
EngineeringNAP GLADU leads the way in custom engineered, innovative tool designs. Utilizing state-of-the-art CAD/CAM systems, 3-D Design and Modeling Software, the NAP GLADU Tool Design and Engineering staff design and engineer tooling for optimal performance for the broadest range of applications. Depending on the customer's needs, the tool is either custom engineered to the specific process specification or to the specifications of the OEM machine manufacturer. At NAP GLADU, customization is standard and provided at no extra charge. |
Customer Service/Inside SalesNAP GLADU's mission to place our customer at the center of all business activity is no more evident than in our well staffed Customer Service and Inside Sales Departments. This staff is trained, first and foremost to understand and clarify customer expectations so customer requirements are met with each opportunity we receive to serve our customers' cutting tool needs. |
Quality AssuranceQuality Assurance at NAP GLADU begins with understanding customer application requirements. Customer review and approval of tool designs are a critical aspect of the NAP GLADU total quality process. Quality Assurance staff members work with every facet of the process including engineering and manufacturing to assure customer satisfaction. |
ISO 9001:2008 Registered (IN & WI) © Copyright 2012, NAP GLADU. All Rights Reserved.
From the Studio of 
- 1180 Wernsing Road
- Jasper, Indiana 47546
- USA
- Phone: 800.457.7468
- Fax: 800.457.7458
- 2115 rue Saint-Césaire
- Marieville (Québec)
- Canada J3M 1E5
- Phone: 800.363.9117
- Fax: 888-660-2655
